oCourtesyflow - Control, Management of Exchange Management and Verification
Description
oCourtesyflow enables efficient management and tracking of claims for returned courtesy cars. It includes specific processes tailored to the needs of importers, including documentation, communication, and billing. The module provides a central platform for managing all claims processes.
Process Solution
The tool addresses the challenge of standardizing and automating reimbursement processes for courtesy cars. It reduces manual work, minimizes errors, and ensures transparent communication between dealers and importers.
Functions
- Management of Refunds
- Standardized Workflows for Refunds
- Central platform for all processes
- Integration with Billing Systems
- Tracking of Refund Requests
- Real-time status display
- Communication in the ticket
- Automated Notifications
- Customizable templates for refund forms
- Role and Permission Management
- Audit trail for all activities
- Escalation management
- Customizable and automated testing processes
- Reporting and Analysis
- Diverse approval processes
- Error detection and validation
- User-friendly Dashboard
- Multilingual support
- Data export/import
This process is a good efficient example of process digitization. With our pdc Digital Manager, we can map your business processes and digitize today's workflows, thereby optimizing them. Contact us.
