Digital Transformation Management
We advise you on the development of complex processes and work with you to create specific concepts for implementation. With our tools and services, we support you in carrying out digital transformation in marketing and business.
With our specially defined department for strategy and marketing technology, we offer our own marketing tools and digital services to connect your marketing with the modern capabilities of information and communication technology. Our focus is on optimizing existing processes and challenges. Through the digital transformation of marketing and business processes, we create value, agility, and cost reduction for you. We are constantly on the lookout for new tools and technical developments and collaborate with various specialists.
Consulting
- Business process strategies
- Analysis of Marketing and Business Processes for Digital Transformations
- Implementation and Management of Digitalization Projects
- Concepts of CRM and Omni-Marketing Strategies
- Support and implementation of systems
- CRM Design and Implementations
- Specifications for systems, solutions
- Security Concepts – Switzerland/EU
- Approval Concepts Switzerland/EU
Services
- Tool implementations, maintenance
- Implementation of digital transformation with PDM (pdc Digital Manager)
- System management services (e.g., SalesForce, Adobe Campaign)
- Tool-Scouting
- Process management services
- Open Source Implementation
- Developments and Integration "odoo"
- Product management of CRM systems
- Workshops, Schulungen, Trainings
Solutions - oTools
Platform for digital customer marketing interaction
- oEvent
- oNurturing
- oPreference
- oLandingpage
Platform for digital helpdesk and ticketing interaction
- Customer Help Desk + Ticketing Manager
- Dealer Help Desk + Ticketing Manager